Terms and Conditions

Testing services

FoodChain ID Testing U.S

THIS TESTING SERVICES AGREEMENT (“Agreement”) sets forth the terms and conditions governing each Order Form, Quote, Proposal or similar documentation (collectively an “Order”) or Statement of Work (“SOW”) between FoodChain ID Group, Inc. (“FoodChain ID”) and the party executing such Order or SOW, including its Affiliates (“Client”).  FoodChain ID’s Affiliates may also enter Orders or SOWs with Client, which Orders/SOWs will be governed by this Agreement and in which event references herein to “FoodChain ID” shall be deemed to be the FoodChain ID Affiliate entering such Order/SOW. FoodChain ID and Client are hereinafter referred to as a “Party” or collectively, as the “Parties”.  “Affiliate” means a current or future entity that is controlled by, or is under common control with, a Party to this Agreement.


1.1             General.  A contract under this Agreement comes into being when an Order or SOW has been signed by a Client. All services provided by FoodChain ID are expressly limited to, and will only be provided on the basis of, the terms and conditions stated herein and to the exclusion of all other terms and conditions, including any terms or conditions which Client may purport to impose or which appear on any website, purchase order, purchasing document, order confirmation, correspondence or other document or communication provided by Client, irrespective of their date of communication.

1.2             This Agreement sets forth the entire agreement between FoodChain ID and Client, and supersede all prior and contemporaneous negotiations, agreements, representations, understandings, and commitments with respect thereto. The Agreement shall only apply to and bind a Client for Services identified in an Order or SOW that are accepted by the FoodChain ID entity signing (or identified in) the Order or SOW. Each individual Order or SOW establishes a separate stand-alone contract between FoodChain ID and Client.


2.1             Services.  Client may request that FoodChain ID provide the services as further described in this Agreement and detailed in the applicable Order or SOW (“Services”).  The Services may include (but are not limited to) food and feed testing services. The Services will be provided by FoodChain ID in accordance with Good Industry Practice by appropriately skilled, qualified and trained personnel. “Good Industry Practice” means the exercise of that degree of skill, care, diligence, prudence, foresight and timeliness that would reasonably be expected from a similar testing provider (having regard to size and nature of products and services) within the food supply chain industry.  The provisions of this Agreement are hereby incorporated into each Order and SOW. 

2.2             Changes.  Either Party may request verbally or in writing a change or revision to a signed Order or SOW (“Change Order”).  Each Party acknowledges that a Change Order may affect the fees payable to FoodChain ID and/or the schedule for the applicable Order/SOW. A request for additional services on Samples (defined herein) that have entered the laboratory will be treated as an amended Order and may affect estimated delivery dates accordingly.

2.3             Report Terms.  Any data analyses and reports will be prepared in FoodChain ID’s standard format and in accordance with FoodChain ID’s standard operating procedures, unless otherwise agreed in writing. Client shall notify FoodChain ID in writing before the commencement of any of the Services if there are any specific documentation requirements related to the testing. Additional fees may apply for Client specific documentation requirements. Where statements of conformity to a specification or standard for a test are included on an analytical report (e.g. pass/fail, in tolerance/out-of-tolerance), this decision shall be made in accordance with the respective statute/regulation. Where statute/regulation is absent, this decision shall be based on the numerical result without consideration of the uncertainty of the result unless otherwise agreed to in writing by FoodChain ID and Client. 

2.4             Independent Contractor.  The relationship of FoodChain ID and its personnel to Client shall be that of independent contractors.  All persons FoodChain ID furnishes to provide Services to Client shall be the employees or subcontractors of FoodChain ID and shall be neither the employees nor agents of Client.  FoodChain ID and its personnel are not eligible to participate in any employment benefit plans or other benefits or conditions of employment available to Client employees.  FoodChain ID shall have exclusive control over its personnel and over the labour and employee relations, and policies relating to wages, hours, working conditions or other conditions of its personnel.  Further, FoodChain ID reserves the right to use subcontractors for the delivery of all or part of the Services.

2.5             Non-Hire.  Client shall not, at any time during the term of this Agreement and for a period of one (1) year thereafter, solicit or hire on a full-time, part-time or project basis any employee or contractor of FoodChain ID.  Client hereby agrees not to hire (or employ through a consulting agreement directly with the applicable employee) any employee of FoodChain ID during the Term of any SOW or Order and for a period of one (1)year thereafter without prior written approval by FoodChain ID; provided that notwithstanding the foregoing, hiring an individual who has responded to advertisements or job postings made available to the general public or is referred by an employment or recruiting agency or search firm, shall not be considered a breach of this obligation.


3.1             Payment for Services and Expenses.  Except to the extent the applicable Order/SOW expressly specifies payment terms different from those stated in this Section 3, the terms of this Section 3 shall apply.  Client agrees to make payments due to FoodChain ID under the applicable Order/SOW within thirty (30) days following Client’s receipt of FoodChain ID’s invoice for Services performed during the preceding billing period.  Client will pay reasonable out-of-pocket expenses actually incurred by FoodChain ID to perform Services under this Agreement.  All amounts under this Agreement are in U.S. Dollars and payment must be made in U.S. Dollars unless agreed otherwise in the Order/SOW.

3.2             If the Client fails to make payment per Section 3.1, without prejudice to any other right or remedy available to the FoodChain ID, FoodChain ID shall be entitled to immediately suspend its Services (which shall not be a breach of this Agreement). If FoodChain ID shall take action to recover any sums owing by the Client, Client shall be responsible for all costs of collection, including reasonable attorney’s fees.

3.3             Taxes.  Fees due for the Services are specified in the applicable Order/SOW. All fees and charges hereunder exclude all applicable sales, use, value-added, property and other taxes, including duties and similar mandatory payments, and Client will be responsible for all such taxes arising from the payment of such fees and changes, or the provisions of the Services.  Client will make all payments of amounts due under this Agreement or applicable Order/SOW to FoodChain ID, and without reduction for, any withholding taxes.

4  TERM.

4.1             Term.  This Agreement commences on the Effective Date of the initial Order or SOW and shall continue in effect until the expiration or termination of all Orders/SOWs hereunder.  Each Order/SOW will have the term set forth in the Order/SOW (each, an “SOW Term” or “Order Term”).  If the Order/SOW does not establish an Order/SOW Term, the Order/SOW Term will commence upon either (a) the date the Order/SOW is signed by Client, or (b) the date Client sends Samples to the laboratory and continue until the Services to be performed thereunder have been completed by FoodChain ID, unless terminated earlier in accordance with this Agreement.

4.2             Termination.  Either Party may terminate an Order/SOW if the other Party materially breaches any obligation under that SOW/Order, provided the non-breaching Party gives the other Party written notice describing the breach with reasonable specificity, and the breaching Party has not cured the breach, if such breach is capable of cure, within 30 days of receipt of such notice.  If Client terminates an Order/SOW pursuant to this Section 4.2, FoodChain ID will be paid for the Services rendered up to the effective date of termination.  If FoodChain ID terminates an Order/SOW for Client’s breach, Client will immediately pay FoodChain ID all amounts due for Services rendered under the applicable Order/SOW up to the effective date of termination. 

4.3             Effect of Termination.  If a SOW/Order is terminated by Client pursuant to Section 4.2, Client will also pay FoodChain ID for all costs incurred by FoodChain ID in anticipation of performance of the Services to the extent they cannot reasonably be mitigated, and any other reasonable termination costs FoodChain ID incurs, including, but not limited to, cancelling any secondary contracts it undertook in anticipation of performance of the Services, any reasonable wind-down expenses, and any reasonable expenses incurred in reallocating FoodChain ID personnel to other projects, or costs as further specified in an applicable SOW/Order. 


5.1             Client shall provide FoodChain ID with sufficient amounts of all samples or materials to be tested (the “Samples”) together with all other information necessary for FoodChain ID to perform the Services including information relating to the storage and safety requirements of the Samples.

5.2             Client hereby warrants to FoodChain ID that all Samples provided to FoodChain ID by Client for analysis are, to the best of Client’s knowledge: (i) organized and ready for analysis; (ii) free of foreign materials or substances that were not previously reported by Client; (iii) safe and in a stable condition for and during transportation, storage under normal conditions, and use in connection with instruments and by personnel or representatives; (iv) labeled appropriately if they contain dangerous or hazardous materials; (v) labeled appropriately if refrigerated or frozen storage is required; (vi) accompanied by any relevant occupational health and safety information known by Client; and (vii) delivered to FoodChain ID free of any third party intellectual property restrictions that would impact the provision of the Services by FoodChain ID or may cause FoodChain ID to infringe or contribute to infringement of the intellectual property rights of any third party. Client shall bear all extraordinary costs for adequate disposal of hazardous waste resulting from the Samples, whether or not described as hazardous waste. At FoodChain ID’s request, Client must provide FoodChain ID with the exact composition of the Samples if Samples are believed to be hazardous.

5.3             FoodChain ID will conduct an initial examination of the Samples to check their condition before any Services are performed. If the Samples do not comply with the requirements described in this Agreement or any Order/SOW, then FoodChain ID will notify Client regarding the non-compliance. With Client’s approval, FoodChain ID may: (i) prepare the Samples for use as set forth in this Agreement which may result in an additional charge to Client for such preparation and a delay to the Order/SOW which will be documented via a written modification to the Order/SOW; (ii) terminate the Order/SOW if the result of the initial examination indicates that an analysis or production is impossible or is possible only under more difficult conditions than originally anticipated, and Client shall pay to FoodChain ID all expenses incurred before the effective date of termination of the Order/SOW; or (iii) modify the Order/SOW in writing as agreed upon by the Parties to facilitate completion of the Order/SOW based upon correction of the non-compliance.

5.4             Client is responsible for the proper delivery of Samples sent to FoodChain ID for the performance of the Services. Unless otherwise specifically agreed in writing by FoodChain ID, FoodChain ID accepts no responsibility for any loss or damage which may occur to any Samples in transit or to any facility or site where logistics services are being delivered. Client will at all times be liable for the security, packaging and insurance of the Samples from its dispatch until it is delivered to the FoodChain ID facility.


6.1             Client hereby grants FoodChain ID a license and right to use the Samples solely to the extent necessary for the performance of the Services. FoodChain ID shall take commercially reasonable steps to store the Samples according to Good Industry Practice; however, FoodChain ID will have no obligation or liability for Samples sent to FoodChain ID for storage, including Samples requiring refrigeration. FoodChain ID shall not be held responsible for any loss or destruction of Samples, unless such loss or destruction is caused by its gross negligence or willful misconduct.

6.2             FoodChain ID can dispose of or destroy Samples immediately after the Services have been performed, unless FoodChain ID and Client have agreed in writing on the terms and associated costs of FoodChain ID’s retention of the Samples. FoodChain ID also can dispose of or destroy the Samples after the agreed upon retention period, without further notice and at Client’s cost, should an extra cost for FoodChain ID arise to comply with any regulation (for example, with respect to disposal of hazardous waste). If Client requests the return of Samples, the applicable Member will return them to Client, at Client’s sole cost and risk.


7.1             Each Order shall identify whether any of the Services requested may be used by Client for litigation support (“Litigation Support Services”). FoodChain ID may, in its sole discretion, accept or reject any request to perform Litigation Support Services. Except as expressly agreed by FoodChain ID, no Services or test results may be used as Litigation Support Services.

7.2             In the event that FoodChain ID decides to perform the Litigation Support Services, Client represents and warrants that any such Services shall not be used against other food, beverage, supplement, or other consumer product manufacturers, sellers or their agents unless specifically agreed by FoodChain ID in advance.  Further, the Client may subject to additional terms and conditions for Litigation Support Services as determined by FoodChain ID. 

7.3             If FoodChain ID is required to provide testimony or records regarding any of the Services provided hereunder, including Litigation Support Services, in connection with any legal, governmental or administrative process or proceeding, for any reason other than improper performance by FoodChain ID of the Services, then Client shall reimburse FoodChain ID for its reasonable costs, including the cost for time spent preparing and providing such information.


8.1             Each Party (the “Receiving Party”) understands that the other Party (the “Disclosing Party”) has disclosed or may disclose Confidential Information. “Confidential Information” means information relating to the Disclosing Party’s Services in an SOW/Order, technology, cloud services, software, clients, or business, including, but not limited to, Products (defined below) or Services that FoodChain ID may propose to Client or that Client may consider. The Receiving Party will: (i) not disclose Confidential Information to a third party except in accordance with or to fulfill its obligations under this Agreement, provided that such third parties are bound by written confidentiality obligations at least as protective as those contained herein (“Authorized Third Parties”),(ii) use Confidential Information only for the purposes of this Agreement, (iii) give access to such Confidential Information solely to those employees and Authorized Third Parties with a need to have such access for purposes of this Agreement, and (iv) take the same security precautions to protect against the unauthorized disclosure or use of such Confidential Information that the Party takes with its own confidential or proprietary information, but in no event will a party apply less than reasonable precautions to protect such Confidential Information. The foregoing will not apply with respect to any information that the Receiving Party can document (w) was or becomes generally available to the public without any action by, or involvement of, the Receiving Party or its Affiliates or Authorized Third Parties, (x) was in its possession or known by the Receiving Party without restriction prior to receipt from the Disclosing Party, (y) was rightfully disclosed to the Receiving Party without restriction by a third party, or (z) was independently developed by or for the Receiving Party without use of or access to any Confidential Information. Nothing in this Agreement will prevent the Receiving Party from disclosing the Confidential Information pursuant to any judicial or governmental order, provided that the Receiving Party gives the Disclosing Party reasonable prior notice of such disclosure to contest such order except as prohibited by law. Upon expiration or termination of an SOW, Client will return to FoodChain ID or destroy (and certify such destruction) all copies of the Confidential Information provided pursuant to such SOW. Upon expiration or termination of the Agreement, or at such earlier time as requested by the Disclosing Party, the Receiving Party will return to Disclosing Party or destroy (and certify such destruction) all copies of the Disclosing Party’s Confidential Information. Notwithstanding the foregoing, Confidential Information may be retained only (i) as required by law or regulation, or (ii) to the extent such material is ‘backed-up’ on the Receiving Party’s information management system, provided that no access is permitted to the Confidential Information and the Confidential Information is timely destroyed pursuant to the Receiving Party’s document retention policy.


9.1             Definitions“Intellectual Property” means all algorithms, application programming interfaces, apparatus, concepts, Confidential Information, data, databases and data collections, designs, diagrams, documentation, drawings, flow charts, formulae, ideas and inventions (whether or not patentable or reduced to practice), know-how, materials, marketing and development plans, marks (including brand names, product names, logos, and slogans), methods, models, configurations and architectures, procedures, processes, protocols, schematics, software code (in any form including source code and executable or object code), specifications, techniques, tools, uniform resource identifiers including uniform resource locators (URLs), user interfaces, web sites, works of authorship, and other forms of intellectual property and technology.  “Intellectual Property Right” means any patent, copyright, trademark, trade secret, mask work, know-how, or any other intellectual property right or proprietary right, whether registered or unregistered, and whether now known or hereafter recognized in any jurisdiction.

9.2             FoodChain ID Products.  Client acknowledges all Intellectual Property and Intellectual Property Rights in or related to the FoodChain ID Products (“FoodChain ID Products” or “Products”), inclusive of Cloud Services and Software offerings, and all information and data contained or embodied in or derived from the use of the Products, are and shall remain, as between Client and FoodChain ID, the sole and exclusive property and Confidential Information of FoodChain ID. 

9.3             Work Product.  Services and/or Deliverables shall be considered a “work made for hire” only where explicitly named as such in an Order/SOW and exclusively created for Client in accordance with the specifications requested by Client. To the extent that intellectual property rights in “work made for hire” or the copyrights therein do not automatically vest in Client, FoodChain ID hereby grants, assigns and transfers to Client, without further consideration, any and all rights, title and interest that FoodChain ID possesses in or to the “work made for hire”.

Except for “work made for hire” as expressly provided for in an Order or SOW, Client agrees that (a) all Deliverables, (b) all Intellectual Property that FoodChain ID conceives, creates or develops in connection with performing the Services; and (c) all tangible embodiments (including models, presentations, prototypes, reports, samples, and summaries) of each item of such Intellectual Property (“Work Product”) and all Intellectual Property Rights therein, will be the sole and exclusive property of FoodChain ID.  In the event that any rights in the Work Product vest in Client, Client hereby irrevocably assigns to FoodChain ID all right, title, and interest worldwide in and to the Work Product and all Intellectual Property Rights therein. 

9.4             Client Materials.  Client hereby grants to FoodChain ID permission to use and access the Client Materials for purposes of the performance of the Services defined herein, and as further defined in an Order/SOW.  “Client Materials” includes non-FoodChain ID Intellectual Property developed, licensed or acquired by Client.


10.1           Analyses, interpretations, assessments, consulting work and conclusions are prepared in accordance with Good Industry Practice, but Food Chain ID cannot guarantee that analysis results, reports other work product (collectively, “Results”) will always be exact or relevant. Results are influenced by outside factors including, but not limited to, the condition of the Samples when received by FoodChain ID, the current state of (and limitations of) technology and methods developed and generally applied by FoodChain ID (i.e. methods for testing food and feed products), applicable testing tolerances, selection of testing methodologies from among available options, and the impact of contaminants or undisclosed/unknown substances contained in a Sample. As a result, the Results may not always be 100% exact or relevant. This limited warranty expires six (6) months after the delivery date of the Samples, unless agreed otherwise in writing by the Parties. Due to the inherent limitations of testing factors described above, Client must independently verify the validity of any Results, interpretations, assessments and conclusions supplied by FoodChain ID if it wishes to rely on the same in respect of matters of importance and shall do so at its own risk.

10.2           Unless specifically agreed otherwise in writing, analyses to be performed for Client shall be assumed to be on Samples to be used for non-pharmaceutical purposes. Any analysis Client requires to be done for Samples used for pharmaceutical purposes or for the purposes of supporting work under regulations other than those governing food or feed testing shall be subject to separate regulatory standards to be agreed in writing by FoodChain ID and Client.

10.3           Each Result relates exclusively to the Sample analyzed by FoodChain ID. If FoodChain ID has not expressly been mandated and paid for the definition of the sampling plan (including which raw materials or finished products to sample and at which frequency they should be analyzed) and the definition of the precise range of analysis to be performed, or if Client has not followed FoodChain ID’s recommendations, FoodChain ID shall not bear any responsibility if the sampling plan or the range of analysis to be performed prove to be insufficient or inappropriate. In all cases, Client’s interpretations, assessments and conclusions derived from the Results of the Services provided by FoodChain ID are solely Client’s responsibility.

10.4           Each Party hereby represents to the other Party that: (i) it has full power and authority to enter into this Agreement and the person(s) signing the Order or SOW is its duly authorized representative; (ii) this Agreement have been duly authorized; (iii) the Agreement is binding upon it; and (iv) performance of this Agreement does not conflict with any other legal obligation of the Party.  Unless explicitly agreed in writing by the Parties, the contractual relationship shall be exclusively between Client and FoodChain ID. There shall be no third-party beneficiary or collateral warranty relating to any Services. 



11.1           FoodChain ID shall defend, indemnify and hold harmless Client from and against those liabilities, costs, damages, suits, actions, debts, charges and expenses (including reasonable attorneys’ fees, court costs and any amounts paid in settlement) (“Damages”) claimed by a third party against Client as a direct result of FoodChain ID’s gross negligence or willful misconduct; provided, however, that FoodChain ID shall have no obligation under this Section 11.1 for any Damages to the extent attributable to the negligence or willful misconduct of Client.

11.2           Client shall defend, indemnify and hold harmless FoodChain ID and its employees, officers, agents, representatives, successors and assigns from and against any Damages claimed by a third party against FoodChain ID; provided, however, that Client shall not be liable for any Damages to the extent attributable to the negligence or willful misconduct of FoodChain ID. 

11.3           Except to the extent that such limitations are not permitted or are void under applicable law, in no event shall FoodChain ID or Client be responsible for any indirect, consequential, incidental, punitive or special damages (including, without limitation, damages for lost profits or revenue, loss of use, business interruption, loss of information, or for the procurement of substitute services) of each other or of any third party, even if it has been advised of the potential for such damages and regardless of whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. In all cases, FoodChain ID’s liability for any claim or series of related claims of Client or of any third party arising under or relating to this Agreement or any Order or SOW agreed hereunder, shall be limited to the amounts paid or payable to FoodChain ID for the Services to which such claim relates under the specific Order or SOW. 

11.4           General.  Except as may be prohibited by applicable law: (i) the limitations of liability are cumulative and not per incident and include any refunds paid hereunder and (ii) the foregoing limitations will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose. Each Party is responsible and liable for the actions and omissions of its Affiliates, contractors and Authorized Third Parties related to this Agreement as if such actions or omissions were by such Party.


12.1           In the event that any Services are improperly or inadequately performed by FoodChain ID (in accordance with Good Industry Practice), Client’s sole and exclusive remedy, and FoodChain ID’s sole obligation, with respect to such deficient Services shall be for Client to either: (i) require FoodChain ID to re-perform such improper or deficient Services, subject to the provisions of Section 12.2 below, or (ii) request a refund of all amounts paid to FoodChain ID for such improperly or inadequately performed Services.

12.2           Objections to Results must be made within thirty (30) days after Client receives the Results. However, unless the results of the repeated analysis do not match those of the original analysis in all material respects, Client shall bear the costs of the repeat testing or review. Furthermore, a repeated analysis will be possible only if FoodChain ID has a sufficient amount of the original Samples on hand when it receives Client’s objection. Otherwise, Client will be required to pay all costs, including sampling, transportation, analytical and disposal costs for the repeat analysis.


All notices required or permitted to be given by one Party to the other Party under this Agreement shall be sufficient if sent by either email, certified mail, return receipt requested, facsimile or hand delivery to the Parties listed as the respective Points of Contact in the applicable Order or SOW.  All notices shall be effective upon receipt.  Additionally, if to FoodChain ID: FoodChain ID Group, Inc. 504 North 4th Street, Fairfield, Iowa 52556 USA (Attention – Legal, legal@foodchainid.com)


14.1           Assignment. Neither Party may assign or transfer this Agreement, an Order or SOW, or any rights granted hereunder, by operation of law or otherwise, to any third party without the other Party’s prior written consent, except to a successor in interest by virtue of a merger, acquisition or sale of all or substantially all of such party’s assets. The provisions of this Agreement shall be binding upon and inure to the benefit of the Parties, their successors and permitted assigns. Any assignment in violation of this Section 14.1 is voidable at the option of the non-assigning Party.

14.2           Attorneys’ Fees. In the event either Party commences any action or proceeding under this Agreement to enforce any right or remedy hereunder, the prevailing Party shall be entitled to recover its reasonable costs and attorneys’ fees.

14.3           Headings and Other Construction. The headings used in this Agreement are for convenience of reference only and are not to be construed in any way as material terms or be used to interpret the provisions of this Agreement. References in this Agreement to “includes,” and “including,” shall be deemed to be followed by the words “without limitation.”

14.4           Waiver, Severability, Survival.  Either Party’s waiver of, or failure to exercise, any right provided for herein will not be deemed a waiver of any further or future right under this Agreement. This Agreement may not be amended except by a written agreement. If any term of this Agreement is held to be unenforceable or invalid, that term will be enforced to the maximum extent possible, and the other terms will remain in full force and effect. Sections 1.2, 2 through 12, 14.1, as well as any other provision that is necessary to survive expiration or termination to give effect to its intent, will survive the expiration, termination, or cancellation of this Agreement.

14.5           Force Majeure. FoodChain ID shall not be liable to the Client or be deemed to be in breach of the Agreement by reason of any delay in performing, or any failure to perform, any of the FoodChain ID’s obligations in relation to the Services, if the delay or failure was due to any cause beyond FoodChain ID’s reasonable control. Without prejudice to the generality of the foregoing, causes beyond the Client’s reasonable control shall include a Force Majeure Event. “Force Majeure Event” means any event that results from any cause beyond a party’s reasonable control, including acts of God, labor disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, epidemics/pandemics, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.  Except for the obligation to pay fees as and when due, neither Party shall be responsible for delays or failures to perform due to a Force Majeure Event. 

14.6           Insurance.  FoodChain ID and Client will obtain and maintain adequate liability (including with respect to provision of services), automobile, workers’ compensation, cybersecurity, unemployment compensation, disability or other types of insurance required by law or as is common practice for similar service providers in the industry.  Insurance certificates shall be furnished to requesting Party upon reasonable request. 

14.7           Governing Law. This Agreement is governed by the laws of the State of Delaware, excluding its conflicts of law principles. The Parties agree that neither the Uniform Computer Information Transaction Act nor the U.N. Convention on Contracts for the International Sale of Goods applies.  In the event FoodChain ID or Client initiates any legal proceeding with regard to the interpretation or enforcement of this Agreement, the Parties hereby agree to submit to the exclusive jurisdiction of the appropriate state or federal courts of the State of Delaware.  

14.8           Entire Agreement, Counterparts, Order of Precedence. This Agreement constitutes the entire agreement with respect to the subject matter contained herein and supersedes all prior or contemporaneous oral or written agreements concerning such subject matter (including any purchase orders and non-disclosure or confidentiality agreements).  The Parties agree that this Agreement, and any Order or SOW hereunder, may only be modified by a written amendment signed by both Parties that expressly amends the terms contained therein.  This Agreement may be executed in multiple counterparts, which together will constitute one and the same instrument.

14.9           Except and only to the extent that an Order or SOW amends this Agreement by express reference (and then only as to such Order or SOW), in the event of any conflict between the terms of this Agreement and any Order/SOW, the following order of precedence applies: (1) Agreement, (2) Order/SOW.

FoodChain ID Testing GmbH

Fraunhoferstr. 11B
82152 Planegg
Tel. +49 89 7208046-30

  1. 1. Scope of application
    1. All testing and inspection services (hereinafter referred to as “services”) or service offers (hereinafter: “offers”)* and all contractual relations resulting therefrom between FoodChain ID Testing GmbH and the customer; (hereinafter referred to as “FoodChain ID”) and the natural/legal person from whom it has received the order (hereinafter referred to as “Customer”) are subject to these General Terms and Conditions (hereinafter referred to as “GTC”).
    2. Deviating agreements and verbal collateral agreements shall only become binding with the prior written consent of FoodChain ID.
  2. 2. Order placement and execution
    1. FoodChain ID shall perform its services with due diligence in accordance with the test procedures defined in the offer and confirmed by the customer by placing an order or in accordance with the specific requirements of the customer, insofar as these are deemed appropriate and confirmed by FoodChain ID. In the absence of an offer and other specific customer instructions, the order can be carried out or rejected at the discretion of FoodChain ID.
    2. The order can be placed by the client in writing, by telephone or by sending the sample(s). The order shall be deemed to have been accepted if FoodChain ID accepts it in writing or verbally. Any change or adjustment requests made after the order has been placed can influence the processing time and costs. The contract shall be deemed accepted with the order confirmation.
    3. FoodChain ID is entitled to assign the ordered services to a subcontractor in whole or in part after prior consultation with the customer. The customer authorises FoodChain ID by its consent to disclose to the subcontractor all information necessary for the performance of the services transferred.
    4. FoodChain ID is authorised by the customer to obtain from participants, authorities and third parties the information necessary for the preparation of the expert opinion confidentially and neutrally and to carry out surveys. If necessary, the customer shall grant FoodChain ID a special power of attorney for this purpose.
    5. The customer authorises FoodChain ID to pass on test or inspection reports to third parties if this has been commissioned by the customer or if, at the discretion of FoodChain ID, this results tacitly from the circumstances or from traffic or commercial practice.
  3. 3. Processing times
    1. “Standard analysis times” stated in offers apply from the time of receipt of the sample in the laboratory but are for guidance only and do not constitute binding commitments
    2. Binding date commitments can be agreed in writing in individual cases. In the event that a period (time span) for delivery of the service is agreed, this period shall commence upon receipt of the sample(s) in the laboratory or, in the event of a service not to be performed on a sample, upon order placement. Compliance with the deadline or a defined date presupposes the timely fulfilment of the customer’s obligations to cooperate in accordance with 4.1.
  4. 4. Duties of the customer
    1. The customer must ensure that the samples, information, instructions and documents required for the performance of the services are provided to FoodChain ID in good time so that FoodChain ID can perform the required services in accordance with the contract.
    2. The costs and risks of sample delivery shall be borne by the customer, unless FoodChain ID has agreed to collect the samples. If the customer dispatches the samples, their packaging must be appropriate and in accordance with any instructions given by FoodChain ID.
    3. The customer must comply with the provisions on information, labelling, packaging, transport and disposal of hazardous waste and materials. FoodChain ID must be informed in advance of any known dangers or risks that may arise from the order. These include radioactive, toxic, explosive or otherwise harmful or environmentally harmful components; in this respect the customer shall be liable for any damage caused by dangerous properties of the sample material. Should costs arise for FoodChain for the proper disposal of hazardous materials and special waste of the samples provided by the customer, they are to be borne by the customer, regardless of whether the necessity for this was already known before the order was placed or not.
  5. 5. Work results and copyright protection
    1. All information provided in test reports shall be derived from the results of the test or inspection procedures applied in accordance with the requirements, methods or instructions referred to in point 2.1 and/or from the assessment of such results based on technical standards, commercial practices or other circumstances which FoodChain ID considers to be relevant.
    2. Test reports and expert opinions refer exclusively to the specified samples and do not make any statements about the rest of the lot or delivery from which the samples were taken, unless a representative sample was taken explicitly in accordance with an EU regulation or national regulation applicable to the respective test purpose. Test reports exclusively reflect the results or assessments determined at the time of the test in accordance with the scope of services commissioned. FoodChain ID is not obliged to refer to facts or aspects or to prepare reports about them which are not included in the scope of the commissioned services, investigations or procedures.
    3. FoodChain ID makes test reports available electronically, unless the customer explicitly wishes them to be transmitted in printed and signed form. The FoodChain ID’s responsibility for the content ends with the start of the transmission process. A falsification of these results by third parties outside the FoodChain ID access areas justify no liability of FoodChain ID. The regulation in point 10 remains unaffected. Electronically provided test reports are also valid without signature.
    4. FoodChain ID retains the copyright to the services provided – insofar as they are suitable for this purpose. The customer may only use the test or inspection reports or assessments with all calculations, tables, pictures and other details prepared in accordance with the contract for the purpose specified in the agreement. The customer is not entitled to change, edit, publish or use them only in extracts without the consent of FoodChain ID. This also applies to offers, brochures, catalogues, trademarks or other company documents or trademarks. The passing on of test or inspection reports or assessments to offices or other public institutions are permissible if and to the extent required by the purpose of the contract.
    5. FoodChain ID reserves its rights to all test methods, devices and/or equipment which it develops itself, unless these have been developed exclusively for the customer within the framework of a service provision agreed upon in writing.
  6. 6. Secrecy The customer and FoodChain ID undertake to keep the mutually disclosed trade and business secrets secret, not to pass them on to third parties without the written consent of the other party and not to use them for their own purposes without authorisation. FoodChain ID will treat as confidential any information received or obtained under the contractual relationship, unless it is in the public domain or they were already known to FoodChain ID or they have been disclosed to FoodChain ID by a third party without breach of confidentiality. FoodChain ID is authorised to use the results of investigations in anonymous form for scientific purposes, to publish them and to statistically evaluate them for internal company purposes.
  7. 7. Ownership and storage of samples All samples become the property of FoodChain ID upon receipt. Samples are stored for a period of 3 months, unless they are samples requiring refrigeration or samples for microbiological testing, which are stored for only 4 weeks at a time, or unless otherwise agreed between the customer and FoodChain ID. After expiry of this period, the samples will be disposed of – unless the customer wishes them to be returned – whereby the responsibility of FoodChain ID for the samples expires at the same time. If the customer wishes the samples to be returned, he must pay a handling and freight charge and bear the costs of the return.
  8. 8. Prices and terms of payment
    1. If no specific price agreements have been made prior to placing the order, the customer will be charged the currently valid standard rates of FoodChain ID. All prices are exclusive of the applicable statutory value added tax. FoodChain ID reserves the right to separately invoice packaging and transport costs for the shipment of sample containers or other aids
    2. The preparation of test reports will be invoiced separately. Subsequent changes or additions to orders already placed as well as changes or new issues of invoices at the customer’s request will also be invoiced separately.
    3. Customs clearance is the responsibility of the client. If the customer insists on processing by FoodChain ID or a broker commissioned by FoodChain ID, the customer shall bear the resulting costs plus an administration fee appropriate to the expenditure.
    4. For costs for storage and return of samples see point 7, for costs for disposal of hazardous materials and special waste see point 4.3.
    5. The customer must make payment to FoodChain ID for all duly invoiced charges within 14 days of the invoice date or within any period specified on the invoice. All invoices are payable in full net, free of any and all commission or other costs. In case of transfer of funds from abroad, in-country taxes occurring in the country of the Client and all bank fees caused by the transfer are to be paid by the Client. Any complaint relating to an invoice must be made within 14 days of receipt of the invoice. If the customer doubts the correctness of an investigation result, he is not entitled to withhold payment unless the defectiveness of the examination result and the resulting counterclaims of the customer are undisputed, accepted by FoodChain ID or legally established.
    6. If the customer is in default of payment, FoodChain ID reserves the right to charge reminder fees. In the event of noncompliance with payment conditions, FoodChain ID is also entitled to demand immediate payment of all payment claims.
    7. FoodChain ID’s claims may only be offset, or a right of retention asserted if the customer’s counterclaim is undisputed or legally established.
  9. 9. Cessation or termination of benefits FoodChain ID is entitled, without any liability on its part, to immediately or permanently suspend performance, terminate the contract without notice and reject the order if the customer does not fulfil the obligations arising from the contractual relationship despite a corresponding warning, even after a 14-day period and/or in the event of cessation of payments, agreement to avert insolvency, opening of insolvency proceedings, petition for Opening of insolvency proceedings or forced administration on the part of the Client. Regulation No. 10 shall remain unaffected thereby. FoodChain ID is entitled to remuneration for the partial service provided up to the time of termination.
  10. 10. Liability and Warranty
    1. FoodChain ID is neither an insurer nor a guarantor and refuses to assume the associated responsibility.
    2. The test or inspection reports prepared by FoodChain ID based on the information, documents and/ or samples provided by the customer or on his behalf serve exclusively the benefit of the customer. The client is responsible for drawing the necessary conclusions from the test or inspection reports. Neither FoodChain ID nor its employees or subcontractors shall be liable to the customer or third parties for any kind of actions that base on conclusions drawn or omitted from test or inspection reports and for erroneous investigations based on false, incomplete, unclear or misleading information provided by the customer.
    3. Claims of the client for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages caused by willful misconduct or gross negligence on the part of FoodChain ID, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the contractual objective.
    4. In the event of a breach of essential contractual obligations, FoodChain ID shall only be liable for the foreseeable damage typical of the contract if this was caused by simple negligence, unless the customer’s claims for damages are based on injury to life, limb or health. These restrictions also apply in favour of the legal representatives and vicarious agents of FoodChain ID if claims are asserted directly against them. The provisions of the Product Liability Act shall remain unaffected.
    5. In the event of claims for damages, the customer must notify FoodChain ID in writing within 30 days of discovery of the circumstances giving rise to the damage. Claims of the customer are subject to a limitation period of one year from the beginning of the statutory limitation period.
  11. 11. Place of jurisdiction
    1. The law of the Federal Republic of Germany shall apply to contracts between FoodChain ID and the customer to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The statutory provisions limiting the choice of law and the applicability of mandatory provisions shall remain unaffected.
    2. The place of jurisdiction is Augsburg.
  12. 12. Data protection, secrecy
    1. The customer agrees that FoodChain ID may store the data of the customer and individual orders in compliance with the Data Protection Basic Regulation (DSGVO) in force since 25.05.2018 for customer administration and acquisition, appointment management, contract processing, service processing, invoicing of payment transactions by means of electronic data processing. The data will only be passed on to third parties after a corresponding written agreement with the client. The information required under Article 13 of the DSGVO applies.
    2. FoodChain ID undertakes to make available to the customer all results obtained in connection with the order. Information received or obtained will be treated confidentially unless it is publicly known or accessible or has already been disclosed to FoodChain ID by third parties without breach of the confidentiality obligation. The confidentiality obligation shall not apply if a contracting party or a party is legally or officially obliged to disclose information, provided that such obligation is communicated in writing to the other contracting party prior to disclosure.

Planegg, July 2022

Consulting services

Regulatory Consulting (SARA), Implementation Consulting, Digital Consulting, and Expertise as a Service (EaaS)

Regulatory Consulting (SARA), Implementation Consulting, Digital Consulting, and Expertise as a Service (EaaS) are governed by and subject to the terms and conditions of the Master Services Agreement found at: https://www.foodchainid.com/msa/

Digital Solutions and Databases

Regulatory Assessment, Regulatory Library, and Regulatory Trends

Regulatory Assessment, Regulatory Library, and Regulatory Trends are governed by and subject to the terms and conditions of the License Agreement (“Agreement“) found at: https://www.foodchainid.com/license-agreement-online-terms-and-conditions/

Regulatory Limits

Regulatory Limits is governed by and subject to the terms and conditions of the Terms of Use (“Terms of Use“) found at: https://www.foodchainid.com/regulatory-limits-terms-of-use/

Food Fraud Database

Food Fraud Database is governed by and subject to the terms and conditions of the License Agreement (“Agreement“) found at: https://www.foodchainid.com/ffd-terms-of-use/

Formulation for PLM, Intelligent Connections, Compliance Analysis, Food Packaging Compliance, and Packaging Migration Modeling

Formulation for PLM, Intelligent Connections, Compliance Analysis, Food Packaging Compliance, and Packaging Migration Modeling are governed by and subject to the terms and conditions of the Global Subscription and Services Agreement (“GSSA“) found at: https://www.foodchainid.com/gssa/


HorizonScan is governed by and subject to FERA’s End User License Agreement (“EULA”) found at: https://www.foodchainid.com/fera-end-user-license-agreement/


Homologa is governed by and subject to the Homologa Terms of Use (“Terms of Use”) found at:  https://www.foodchainid.com/homologa-terms-of-use/