Article
Product Development

Are Disconnected Systems Draining Confidence in Product Development Decision Making?

Spreadsheet workarounds keep fragmented systems functioning but hide a deeper issue. Learn how leading teams protect decision governance and traceability in product development.

Today’s food product development and formulation teams operate across a complex stack of digital tools: product lifecycle management (PLM) and enterprise resource planning (ERP) platforms, external lab and supplier portals, regulatory databases, and more. For many teams, these systems operate in silos, each housing data and decisions that are manually brought together, often with spreadsheets acting as an institutional ‘glue’.  

And this works well enough: projects move forward, deadlines get met. But under the surface, each manual workaround to bridge a gap introduces another—separating where information lives and where decisions are made.  

Over time, this issue builds, creating a persistent drag on product development decision making. Not just what decisions are made, but how they are made and whether teams can be fully confident when it matters. 

The Gap Between Systems and Decisions 

Food product development and formulation has evolved into a cross-functional decision system, spanning R&D, Regulatory, Quality, Operations, and Commercial teams. But the underlying infrastructure these teams rely on often hasn’t evolved alongside them. 

Teams have gotten good at making fragmented systems work, with spreadsheets and manual workarounds to move information between systems and files. But because processes are still functioning in the day-to-day, it’s easy to miss what’s being lost: clarity

Which version of a specification is accurate? What assumptions informed that formulation choice? Who approved it, and based on what? 

The information exists (product data, regulatory assumptions, approvals) but separately and not where decisions are made. Teams are aligned, but only temporarily. Decisions move forward, but without shared confidence.

From Friction to Fragility 

The costs of fragmented product development decision making start small, but they accumulate and compound, putting strain on: 

  • Decision quality: Substantial time and effort goes into manually connecting information: reconciling systems, versions, and interpretations instead of progressing stage-gates. When upstream formulation choices still don’t fully connect to downstream regulatory or labeling implications, rework risk is amplified
  • Traceability: Product development teams can document what was decided but struggle to reconstruct why—especially under audit or customer scrutiny. And when the critical context needed to explain decisions lives outside core product records, but instead in spreadsheets, inboxes, or individual expertise, that critical context is liable to be lost with turnover and reorganization. 
  • Credibility: Leaders find themselves revisiting decisions they thought were closed, unable to pinpoint where alignment broke down or confidently defend choices when challenged. 

The result: hard-working teams are left questioning why execution feels harder than it should. 

The Path Forward 

The answer isn’t replacing current product development systems or overhauling infrastructure. What is needed is connection: linking the tools teams already use so that decisions, data, and approvals flow together in an integrated ecosystem, rather than sitting in silos. 

When product, regulatory, and commercialization context lives in one connected environment, stage-gate reviews shift from reconciliation to real decision-making, with traceability built-in. And when something does need revisiting, teams can trace the thread back with confidence. 

Building Connected Decision Governance 

This is the approach behind FoodChain ID’s integrated solutions—purpose-built to connect product development systems without replacing them.  

  • Recipes & Specifications software provides a central hub, bringing together ingredient specifications, formulation data, supplier documentation, and more. With every change tracked, decision history is visible, not buried in email chains or spreadsheet tabs.  
  • Compliance Analysis embeds regulatory context into development workflows, giving teams instant visibility into compliance status during formulation, not after.  
  • Formulation for PLM extends formulation capabilities directly into enterprise platforms, connecting upstream decisions to downstream implications. 
  • Our Digital Consulting services provide expert guidance to support your team for digital transformation, cloud migration strategy and software implementation.

And with FoodChain ID Mentor™ embedded across the solution suite, institutional knowledge is transformed into real-time, AI-powered guidance for product development decision making. 

Explore how leading teams can overcome fragmented systems and achieve connected, confident product development in our guide.

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