Technologist Cloud Services

Job Category: Information Technology
Job Location: Fully Remote
Country: USA
Education Level: 4 Year Degree
Travel Percentage: Up to 25%

FoodChain ID seeks a motivated individual to join our Cloud Services team as a Cloud Technologist. This position supports our cloud hosting environment, including Windows and Linux-based virtual machines and Active Directory. You will also support our SaaS products and DevOps in a mixed cloud environment under the supervision of senior team members. This role also involves implementing and maintaining cloud-based solutions utilizing Terraform Infrastructure as Code (IaC). This position reports to the Cloud Services Manager.

Primary Job Duties:

  • Work in an issue and project tracking system to document task details and time.
  • Support current cloud environment, resources, applications, and project work.
  • Monitor cloud environment health, troubleshoot and resolve issues.
  • Perform Active Directory administration, support Windows and Linux operating system environments.
  • Perform regular operating system patching and disaster recovery testing.
  • Deploy and manage cloud infrastructure utilizing Terraform in accordance with best practices.
  • Participate in design and implementation of cloud-based solutions under the guidance of senior team members.
  • Maintain environment security using industry best practices and following established policies, and procedures.
  • Assist supporting DevOps practices, working with development team and stakeholders to support cloud resources and troubleshoot deployment issues under the guidance of senior team members.
  • Create and maintain documentation, knowledge base articles, and runbooks.
  • Contribute to the continuous improvement of our products, technology, and practices.
  • Participate in 24×7 on-call rotation.

This job description is not intended to be all-inclusive. Employees may be asked to perform additional tasks as required, that may or may not be related to their primary job duties.Job Qualifications

Required Qualifications:

The qualifications listed below are representative of the knowledge, skills, and/or abilities that are required for the Cloud Technologist role.

  • Minimum 2 years of experience with server and network administration.
  • Minimum 1 years of experience with public cloud provider AWS.
  • Experience with Linux or Windows operating systems administration.
  • Experience managing Active Directory users and security groups.
  • Working knowledge of backups, disaster recovery, basic networking administration, and DNS administration.
  • Proficiency with monitoring, log, and event management and analysis.
  • Proficiency with Terraform in a version-controlled environment (e.g., Git).
  • Self-motivated and able to self-prioritize multiple tasks and execute accordingly.
  • Able to work flexible hours outside normal business hours as required.
  • Can clearly communicate via e-mail and in written documentation.

Desired Qualifications:

The qualifications listed below are representative of the knowledge, skills, and/or abilities that are highly desirable for the Cloud Technologist role.

  • Associates degree (2-year AA/AS) or equivalent experience.
  • Holds one or more AWS certifications.
  • Strong analytical and problem-solving skills.
  • Proven troubleshooting skills and instincts.
  • Ability to learn and implement new technologies quickly.
  • Desire to gain knowledge and grow in the position.
  • Proficiency in a common scripting language such as Python, bash, Perl, or Ruby.
  • Site-to-site VPN administration experience.

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