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Are you looking for dynamic career growth, an opportunity to be a part of a fast-growing industry, and a great compensation and benefits package from a top company in the food certification field?

Join the Global ID Group Team

The Global ID Group is a family of companies which provide industry-leading integrated solutions to address the safety, integrity and transparency requirements of the global food supply chain.

Why work for a Global ID company?

Because you want to be at the vanguard of one of the most exciting, important industries in the world today – food safety and food quality certification. Your contribution will help ensure the quality of the food supply and provide greater choice for consumers. You’ll work with a talented, international team and build upon your knowledge and experience while contributing to the greater health of people and the planet.

Available Positions

Fairfield, IA

Account Services Manager

This position is responsible for directing operations for the Key Account and General Account Services departments, and manages a team of account consultants using a strategic approach, develops new business, enables product up-sell opportunities, positions existing clients for renewals, and contributes to the diversification and growth of our client base. This position will initially supervise 10 staff members.

The Account Services Manager drives value-creating insights, recommendations, and solutions across multiple projects, and will work in the areas of financial performance reporting, budgeting, operations, analytical modeling, on-going/new business pricing, and budget/forecast development.


  • Design and implement an effective account management strategy and metrics to ensure customer satisfaction and account growth
  • Develop operational performance, financial, and growth plans aligned with company goals
  • Establish quality standards, and monitor/implement timely corrective actions when necessary
  • Identify, manage, and mitigate risk by building and exercising effective controls
  • Ensure that operational activities are executed effectively and efficiently
  • Be accountable for performance shortfalls and develop corrective action plans when performance falls below targets
  • Build, maintain, and improve customer relationships regularly
  • Drive standardization across all execution procedures
  • Drive behavioral/structural change within the customer network and across functions to achieve efficiency and effectiveness improvements
  • Work closely with sales team to cross-sell and up-sell
  • Develop and build the critical thinking skills of departments to drive new product discovery
  • Manage customer communication platforms (e.g., phone system, trouble tickets, etc.)
  • Communicate and report on the client experience including issues, trends, satisfaction, and feedback
  • Act as point person in FoodChain ID’s relationship with the Non-GMO Project on client-facing non-technical issues


  • Demonstrated ability to lead and achieve results through others
  • Excellent communications and presentation skills, and expertise in consultative selling methods
  • Ability to diligently manage customer satisfaction and the customer base
  • Must be collaborative, an innovative thinker, and decisive, with a strong results-orientation and strategic in thinking and approach
  • Some travel may be required for professional relations to conventions and expos, and for visiting client locations


  • Required: Bachelors degree in Business or Operations Management. MBA preferred.
  • 5+ years management experience in business development or sales
  • Combination of education and experience as noted above


Client Services Specialist

The Client Services Specialist partners with and ensures the long term success of our customers. This position is responsible for guiding and assisting participants throughout the entire verification process.


Key Account Manager

The Key Account Manager provides high-level customized account management to the top sector of our client base to ensure long-term success in the Non-GMO Project verification program. This position is responsible for guiding these clients throughout the entire verification process.


Technical Evaluator

The Technical (Food) Evaluator conducts regulatory/technical reviews of products enrolled in the Non-GMO Project product verification program. Requirements for this position include a BS in Food Science or related field.


Client Services Coordinator

The Client Services Coordinator provides support to auditors and clients of Cert ID. This position accepts and fields in-bound calls and emails.


Sr. Finance Manager

The Senior Finance Manager responsibilities include subsidiary accounting, financial reporting, consolidations, tax-related work, special projects, audits, and significant involvement in the budgeting process. This position reports to and works closely with the CFO. You will work with people worldwide; therefore good communications skills are essential. Your experience will help us develop our team and grow our capabilities. Required: minimum 3-5 years of experience and an accounting degree. Preferred: tax and international experience. CPA or public accounting experience beneficial.


What are you looking for? Tell us More!

If you don’t see a role that defines you, we would still like to hear how you may be able to assist our business and team.

Please Apply Here

Elevate your career to a higher level

Join the FoodChain ID team

Our History

FoodChain ID has assisted the Non-GMO Project since the Project’s founding in 2007, serving initially as scientific advisor and co-developer of the groundbreaking Non-GMO Project Standard, the “northern light” of non-GMO certification in North America. Today, we proudly carry on that tradition as the Non-GMO Project’s longest serving technical administrator and the world’s foremost expert in the product verification program. FoodChain ID has certified more than 50,000 products — the vast majority of the non-GMO verified market.

Our Mission

FoodChain ID’s mission is to assure the safety, quality, and integrity of the global food chain. Through our technical domain expertise, customer-centric philosophy, and superior market knowledge, we help brand owners, manufacturers, processors, producers, distributors, packers, and exporters worldwide to increase the value of their products.

Our Culture

The core of FoodChain ID is its staff, a highly skilled, closely-knit team working at our Fairfield, Iowa headquarters and hub in downtown Chicago, along with a worldwide distributed staff. We care passionately about food, health, wellness, and resource sustainability, and endeavor to cultivate and support a safer, more transparent food system.

From “farm to fork,” we track and certify products ranging from raw material to processed items. Your contribution will be essential to the future of safe consumables.

As an equal opportunity employer, FoodChain ID considers all qualified applicants for employment, regardless of personal characteristics or status. We uphold the principles of affirmative action, and recruit, select and develop women, people of color, veterans and individuals with disabilities.

Employee Benefits

All full-time employees receive a generous benefits package, which includes:

  • Medical Insurance – comprehensive medical, dental, and prescription drug coverage for staff and their families.
  • 401K plan
  • Paid time off (PTO)
  • Paid holidays

Learn more about our benefits from our Human Resources department.

Fairfield, Iowa

Employees at FoodChain ID headquarters in Fairfield, Iowa experience one of America’s most welcoming, unique and friendly small towns. Fairfield has won honors as one of “The 20 Best Small Towns to Visit” (Smithsonian magazine) and “11 Coolest Small Cities to Road Trip To” (Buzzfeed).

Fairfield was named one of “Iowa’s Great Places” and Iowa’s “Entrepreneurial Community of the Year,” and was inaugural winner of the Grass Roots Entrepreneurship Award from the National Center for Small Communities in Washington, DC.

Learn more about Fairfield at

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